Community Sector Resources
At The Community Workers Hub, we believe in making knowledge accessible. That’s why we’ve created a collection of free, sector-specific resources designed to support community workers, case managers, peer workers, and support teams.
These tools are trauma-informed, strengths-based, so you can use them confidently with clients, in supervision, or as part of your own reflective practice.
Mapping the Invisible: Understanding a Client's Support Ecosystem
Go beyond service lists to understand the full picture of someone's support network. Learn practical tools for mapping formal and informal supports, identifying gaps, and building on existing connecti... ...more
Practical Tools & Skills
April 03, 2026•11 min read
The Art of the Intake: First Impressions That Build Trust
Intake processes set the tone for everything that follows. Learn trauma-sensitive approaches to assessment that build trust, respect boundaries, and create safety from the first contact. ...more
Trauma-Informed Practice
March 27, 2026•11 min read
Risk Management That Respects Rights
Risk management doesn't have to mean control. Learn rights-based approaches that support people to make informed choices while managing genuine risks ethically and collaboratively. ...more
Practical Tools & Skills
March 19, 2026•10 min read
Care Planning as Collaboration: Moving Beyond Templates
Transform care planning from a compliance exercise to genuine collaboration. Learn how to co-create plans with clients that reflect their goals, not service requirements. ...more
Practical Tools & Skills
March 12, 2026•11 min read
The Case Manager's Survival Kit: Balancing Efficiency and Empathy
Smart strategies for case managers to save time without sacrificing compassion. Learn practical hacks for managing competing priorities, staying organised, and avoiding burnout. ...more
Practical Tools & Skills
March 05, 2026•10 min read
Case Notes That Honour the Person: Writing with Care and Clarity
Case notes can be legally sound AND respectful. Learn how to write professional documentation that's objective, trauma-informed, and honours client dignity. ...more
Practical Tools & Skills
February 26, 2026•12 min read
Community Notes
Community Notes by The Community Workers Hub offers articles, tools, and stories for community workers and organisations. Learn about inclusive practice, trauma-informed care, co-design, workforce wellbeing, and sector innovation, all grounded in lived experience.
Client-Centred Goal Planning Template
A simple, strengths-based worksheet to use with clients when identifying goals and next steps. Great for case planning, support work, or collaborative care conversations.
Reflective Practice Journal Prompts
A set of thoughtful questions to help you reflect on your work, boundaries, growth, and values. Use for personal supervision, team meetings, or solo journaling.
Power & Communication: Conversation Aid
A plain language visual resource to support workers and clients to explore how power dynamics can show up in services and how to foster more equal, respectful conversations.
Trauma-Informed Practice Checklist
A practical checklist for community workers and teams wanting to embed trauma-informed principles in everyday interactions, documents, and environments.
