Community Sector Resources
At The Community Workers Hub, we believe in making knowledge accessible. That’s why we’ve created a collection of free, sector-specific resources designed to support community workers, case managers, peer workers, and support teams.
These tools are trauma-informed, strengths-based, so you can use them confidently with clients, in supervision, or as part of your own reflective practice.
The Art of the Intake: First Impressions That Build Trust
Intake processes set the tone for everything that follows. Learn trauma-sensitive approaches to assessment that build trust, respect boundaries, and create safety from the first contact. ...more
Trauma-Informed Practice
March 27, 2026•11 min read
Risk Management That Respects Rights
Risk management doesn't have to mean control. Learn rights-based approaches that support people to make informed choices while managing genuine risks ethically and collaboratively. ...more
Practical Tools & Skills
March 19, 2026•10 min read
Care Planning as Collaboration: Moving Beyond Templates
Transform care planning from a compliance exercise to genuine collaboration. Learn how to co-create plans with clients that reflect their goals, not service requirements. ...more
Practical Tools & Skills
March 12, 2026•11 min read
The Case Manager's Survival Kit: Balancing Efficiency and Empathy
Smart strategies for case managers to save time without sacrificing compassion. Learn practical hacks for managing competing priorities, staying organised, and avoiding burnout. ...more
Practical Tools & Skills
March 05, 2026•10 min read
Case Notes That Honour the Person: Writing with Care and Clarity
Case notes can be legally sound AND respectful. Learn how to write professional documentation that's objective, trauma-informed, and honours client dignity. ...more
Practical Tools & Skills
February 26, 2026•12 min read
When "Resistant" Means "Self-Protective": Rethinking Client Engagement
"Difficult" and "resistant" clients are often protecting themselves from repeated harm by systems. Learn trauma-informed approaches to build trust and genuine engagement. ...more
Communication & Relationships
February 19, 2026•10 min read
Community Notes
Community Notes by The Community Workers Hub offers articles, tools, and stories for community workers and organisations. Learn about inclusive practice, trauma-informed care, co-design, workforce wellbeing, and sector innovation, all grounded in lived experience.
Client-Centred Goal Planning Template
A simple, strengths-based worksheet to use with clients when identifying goals and next steps. Great for case planning, support work, or collaborative care conversations.
Reflective Practice Journal Prompts
A set of thoughtful questions to help you reflect on your work, boundaries, growth, and values. Use for personal supervision, team meetings, or solo journaling.
Power & Communication: Conversation Aid
A plain language visual resource to support workers and clients to explore how power dynamics can show up in services and how to foster more equal, respectful conversations.
Trauma-Informed Practice Checklist
A practical checklist for community workers and teams wanting to embed trauma-informed principles in everyday interactions, documents, and environments.
