Community Sector Resources

At The Community Workers Hub, we believe in making knowledge accessible. That’s why we’ve created a collection of free, sector-specific resources designed to support community workers, case managers, peer workers, and support teams.

These tools are trauma-informed, strengths-based, so you can use them confidently with clients, in supervision, or as part of your own reflective practice.

Strengths-Based Practice: Starting with What's Strong, Not What's Wrong

Strengths-Based Practice: Starting with What's Strong, Not What's Wrong

Learn how to shift from deficit-based to strengths-based practice in community services. Discover practical tools to identify and build on client strengths, skills, and resources. ...more

Practical Tools & Skills

January 29, 20268 min read

The Power of Listening: What Happens When We Really Hear Someone

The Power of Listening: What Happens When We Really Hear Someone

Discover the transformative power of deep listening in community work. Learn practical skills to move beyond hearing words to truly holding space for meaningful conversations. ...more

Communication & Relationships

January 23, 20268 min read

Why Safety Isn't Just Physical: Creating Relational Safety in Service Delivery

Why Safety Isn't Just Physical: Creating Relational Safety in Service Delivery

Discover why emotional and relational safety matters as much as physical safety in community services. Learn practical strategies to build trust and create safe spaces for vulnerable clients. ...more

Trauma-Informed Practice ,Communication & Relationships

January 16, 20268 min read

The Social Model of Disability: Shifting from "What's Wrong" to "What's Missing"

The Social Model of Disability: Shifting from "What's Wrong" to "What's Missing"

Learn how the social model of disability shifts focus from individual impairment to systemic barriers. Discover practical ways to embed disability justice principles in community services. ...more

Rights & Social Justice

January 09, 20268 min read

Beyond the Checklist: What Trauma-Informed Practice Really Means

Beyond the Checklist: What Trauma-Informed Practice Really Means

Discover what trauma-informed practice really means for community workers. Move beyond compliance checklists to create genuinely safe, responsive environments that support healing and connection. ...more

Trauma-Informed Practice

January 02, 20267 min read

Working with Interpreters: Beyond Language Translation

Working with Interpreters: Beyond Language Translation

Working effectively with interpreters requires more than language translation. Learn to choose, brief, and work with interpreters to provide culturally safe, accessible services. ...more

Practical Tools & Skills

December 30, 202510 min read

Community Notes

Community Notes by The Community Workers Hub offers articles, tools, and stories for community workers and organisations. Learn about inclusive practice, trauma-informed care, co-design, workforce wellbeing, and sector innovation, all grounded in lived experience.

Client-Centred Goal Planning Template

A simple, strengths-based worksheet to use with clients when identifying goals and next steps. Great for case planning, support work, or collaborative care conversations.

Reflective Practice Journal Prompts

A set of thoughtful questions to help you reflect on your work, boundaries, growth, and values. Use for personal supervision, team meetings, or solo journaling.

Power & Communication: Conversation Aid

A plain language visual resource to support workers and clients to explore how power dynamics can show up in services and how to foster more equal, respectful conversations.

Trauma-Informed Practice Checklist

A practical checklist for community workers and teams wanting to embed trauma-informed principles in everyday interactions, documents, and environments.

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